Research

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Hiring Manager Video Drives Action

This study, The Role of Video in the Candidate Experience, generated data on candidates’ perceptions of the credibility, appeal, and persuasiveness of video in the attraction phase of recruiting. Not only was video of a potential boss preferred over a company overview, job preview, and general employee testimonials, it made candidates more likely to consider a position and take action, either responding to a recruiter or applying.

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Source: 2017 Video and the Candidate Experience Study (n=301 candidates)

Recap of Findings

Ben Eubanks

Principal Analyst | Lighthouse Research & Advisory

“Candidates want to see Hiring Manager video, specifically, 2.5 times as often as a generic company overview video”

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THE BEST CANDIDATE EXPERIENCE INCLUDES VIDEO

The Candidate Experience Research Report which collected data from more than 180,000 candidates worldwide, documents the declining value of job descriptions and the increasing value of employee generated content. The report’s key recommendations based on What CandE Winners Do Better include:

Don’t Rely Solely on Written Job Descriptions | As more and more candidates question the accuracy of job descriptions, organizations need to engage in a more effective toll to provide relevant content to candidates during the Attract phase. Companies should consider using video job descriptions alongside their written versions.

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Source: North American Candidate Experience Research Report, 2017

What Candidates Really Want

Kevin Grossman

President | The Talent Board

“Today, it is really important for candidates to have more than just a written job description”

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VIDEO IS THE MOST POWERFUL MEDIUM TO PERSUADE MILLENIALS

In a series of studies and reports including Video Platforms for Customer and Employee Experience, analyst Nick Barber concludes:

Humans process video content faster than text, and video drives a deeper emotional connection than any other medium. As the amount of video web traffic continues to increase rapidly, [employers] must use video to differntiate their message, engage Millennials, and explain complex ideas more simply.

Nick Barber

Nick Barber | Forrester

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ENGAGE TOP TALENT WITH PERSONALIZED CONTENT FOR HIGH-IMPACT RESULTS

In Bersin’s comprehensive analysis of the characteristics defining a highly mature Talent Acquisition team, analyst Robin Erickson identified the high-impact behavior associated with the personalization and credibility in candidate outreach:

A highly mature TA team constructs a personalized journey to engage top talent, strengthen employment brand, and promote the organizations culture.

Robin Erickson

Robin Erickson | Deloitte

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Bersin, Deloitte Consulting LLP, 2018